Making the Beauty of Pearls Available and Affordable to Everyone
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| How To Order: |
Shop Online: www.pearlparadise.com
Phone: 1-888-50-PEARL or 310-474-8788
Fax: 310.474.8747
Email: sales@pearlparadise.com |
| Shipping Limits: |
All standard products are shipping within one business day of receipt of order.
Customized order may take up to two days to ship.
All shipments are insured by PearlParadise.com at no additional charge to the customer.
All expedited shipment require a signature release (although this may be waived by the carrier is a safe location is found to leave the package).
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| Customer Guarantee: |
We guarantee complete satisfaction on all of our products. If you are not satisfied for any reason, please return the item(s) within 90 days for a complete refund. Online and credit card orders will receive a credit on next billing statement.
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| Return policy: |
Your order will not be complete and your credit card will not be charged until you click the 'Place My Order' button. If for any reason you are not satisfied with our products, you may return them in their original condition for a full refund or exchange within 90 days.
This guarantee does not apply to custom orders, pieces not in original condition, special orders, or pieces that have been modified per customer request. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
All returns must be received within 90-days of the order date to receive full refund or exchange. We are not responsible for lost, misdirected, or delayed mail.
For any type of return, exchange, or repair, please use the following form.
Return - Exchange - Repair
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| Payment Options: |
We gladly accept checks, money orders, and all major credit cards (Visa, Master Card, American Express, & Discover) for mail order transactions. Online, fax, and phone orders are limited to major credit cards. Sorry, we cannot accept C.O.D. orders. |
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